Senior Product Analyst
Department: Global Analytics and Technology
Employment Type: Permanent - Full Time
Location: India

Description

Job location: Remote in India

About the role:
Sun King is looking for a Senior Product Analyst to be the analytical backbone of the CRM product team within Enterprise Products. In this role, you will sit close to the product managers, backend and data engineers, working at the intersection of product analytics and data reliability. You will help the team understand how the product is actually used and where it falls short, and you will be among the first to notice when the numbers behind those judgements cannot be trusted. The role will suit someone with technical depth who prefers to collaborate and work closely to a product and its users, is comfortable operating within an established data platform but can also do analysis from new data sources.

What you will be expected to do

• Document the business rules our systems are supposed to obey, turn them into automated checks that catch contradictions across services,



run the exception dashboard that keeps every open break visible and ageing, and extend the catalogue to each new system we integrate or new functionalities we build.

• Unstructured investigative querying across the warehouse, read replicas, Prometheus metrics and product events — spot-checking against source, sanity-checking new data, and chasing numbers that look wrong.

• Diagnose the reported data issues by starting from a symptom, checking in the CRM, querying read replicas, Grafana logs, CDC topics and work out whether the pipeline or the application caused it.

• Bring together data from recent sources yourself and run one-time analysis in Python and Redshift, handing over persistent pipelines to data engineering.

• Build the CRM's business and product dashboards. Work from canonical warehouse tables and the company's standard metric and dimension definitions, helping define what each means for the CRM.

• Build t

📌 Senior Product Analyst (New Delhi)
🏢 Sun King
📍 New Delhi