Job Description

Our Release Engineering team is looking for an Engineer whose primary focus is administering and maintaining our Jira Data Center and Jira Cloud environments, including driving the ongoing migration from Data Center to Cloud. The role also applies broader DevOps and site reliability practices to support the infrastructure and tooling that keeps our systems reliable, secure, and performant.

Responsibilities

• Administer and maintain Jira Data Center and Jira Cloud environments, including projects, workflows, schemes, permissions, custom fields, and automation

• Plan and execute Jira upgrades end to end: pre-upgrade validation, non-prod testing, production rollout, and post-upgrade verification

• Maintain the Jira application infrastructure (application nodes, database, load balancer, file system, indexing) and keep it reliable, secure, and performant

• Develop and maintain ScriptRunner scripts, listeners, post functions, behaviours, and jobs

• Perform Linux-based upgrades and maintenance for Jira: service management, JVM tuning, patching, log analysis,



and troubleshooting

• Support the Jira Data Center to Cloud migration: assessment, app compatibility review, data cleanup, migration execution, and cutover

• Monitor system health, resolve incidents, and perform root cause analysis

• Maintain documentation, runbooks, and change records

• Build and maintain tools for deployment, monitoring, and operations across the broader DevOps toolset, and troubleshoot and resolve issues as they arise

• Assist with Continuous Integration and Continual Deployment (CI/CD) processes and mentor teams to help improve their release practices

• Collaborate with development and release teams to improve services through rigorous testing

• Research and understand emerging technologies, tools, platforms, and frameworks relevant to Jira and the wider DevOps toolchain

• Perform other duties as required

Knowledge and Experience

• Bachelor’s Degree or the equivalent

📌 Engineer, Release Engineering (Hyderabad)
🏢 Intercontinental Exchange Holdings
📍 Hyderabad