We are looking for an experienced Lead Site Reliability Engineer (SRE) to ensure the reliability, availability, performance, and scalability of our cloud-native SaaS platform.

Key Responsibilities:

- Ensure uptime SLAs and reliability across production, staging, and testing environments.
- Optimize platform configurations, including instance sizing, memory allocation, thread pools, JVM tuning, and log levels.
- Configure and optimize API gateways, service registries, load balancers, and caching services.
- Implement and maintain monitoring and observability tools for metrics, logs, traces, dashboards, and alerts.
- Plan capacity, implement autoscaling strategies, and conduct performance, load, and stress testing.
- Perform chaos engineering experiments to validate fault tolerance.
- Collaborate with engineering teams to resolve performance bottlenecks and improve deployment practices.
- Document configuration standards and operational best practices.

Required Skills:

- 5+ years of experience in SRE, Platform Engineering, or Performance Engineering.
- Strong experience with Kubernetes and container orchestration in production.
- Hands-on experience with AWS, GCP, or Azure cloud platforms.
- Expertise in JVM tuning, including heap sizing, garbage collection (GC), and thread pool configuration.
- Experience with API gateways such as Kong, Apigee, NGINX, or Envoy.




- Knowledge of monitoring and observability tools such as Prometheus, Grafana, ELK, Jaeger, and OpenTelemetry.
- Experience with load-testing tools such as k6, Gatling, and JMeter.
- Knowledge of chaos engineering tools such as Gremlin and LitmusChaos.
- Strong understanding of microservices performance and distributed systems.

Good to Have:

- Familiarity with MACH architecture principles.
- Experience in e-commerce SaaS or high-scale transactional platforms.
- Knowledge of service mesh technologies such as Istio and Linkerd.
- Experience with Infrastructure as Code tools such as Terraform, Helm, and Ansible.

Company Description:

ETP Group is an AI-first SaaS company serving the retail and e-commerce industries across Asia Pacific. With 39 years of market experience, ETP supports over 500 brands across 17 countries. Its cloud-native solutions include ETP Unify, Ordazzle, and ETP V5, covering POS, CRM, inventory, promotions, PIM, OMS, WMS, LMS, and marketplace integration.

Perks and Benefits:

- Pick-up and drop facility from Saki Naka Metro Station.
- Complimentary breakfast and subsidized lunch.
- Medical insurance coverage.
- Skilled growth opportunities in cloud-native technologies, microservices, and SRE best practices.

Website: www.etpgroup.com

📌 Site Reliability Engineer Lead (Mumbai)
🏢 ETP INTERNATIONAL
📍 Mumbai