15 Oct
|
Imarque Solutions
|
Chennai
15 Oct
Imarque Solutions
Chennai
Roles and Responsibilities :
- Handle customer inquiries and resolve issues through phone calls, emails, or chats in Kannada language.
- Process domestic transactions, including sales orders, returns, and exchanges.
- Provide excellent customer service by responding promptly to customer queries and concerns.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 0-2 years of experience in BPO voice process or similar industry.
- Proficiency in handling inbound/outbound processes for domestic clients.
- Robust communication skills in Kannada language (written & spoken).
- Ability to work on rotational shifts including evenings, nights, weekends, and holidays.
📌 Customer Support Executive (Chennai)
🏢 Imarque Solutions
📍 Chennai