- Manage overall branch operations and ensure achievement of recruitment and manpower deployment targets.
- Handle client relationships, coordinate with clients, and ensure client satisfaction.
- Lead and monitor recruiters, team leaders, and operations teams to achieve business targets.
- Ensure timely recruitment, onboarding, joining, and replacement of candidates.
- Monitor employee attendance, payroll processing, and manpower billing.
- Ensure compliance with labour laws, statutory requirements, and company policies.
- Track branch revenue, expenses, profitability, and operational performance.
- Prepare daily, weekly, and monthly MIS reports and performance reviews.
- Resolve client, employee, and operational issues promptly.
- Identify recent business opportunities and support client acquisition and business growth.
Preferred Candidate
- Candidates from the staffing industry or recruitment agencies will be preferred.
- Minimum 3+ years of relevant experience is required.
- Strong experience in team management, client handling, recruitment, and branch operations is preferred.