Role & responsibilities

- Receiving the patient and ushering him to the respective counters
- Receive patient, visitors and greet, listen to their request and answer. Handle incoming calls, coordinate the referral process
- Enquire with patient is his first visit or earlier he got registered.
- If recent, ensure that patient / pt. attendants fills the Registration form with correct details and register on line otherwise collect the old card and see validity and advise accordingly.
- Maintain updated information on all activities of the hospital
- Consultant availability
- Tariff
- Events of the hospital
- Service availability and unavailability
- Counselling patients and solving any issues for patients
- Ensure that all fields in the registration module are completed.
- Maintain the profile of the hospital.
- Maintain the list of consultants on duty,



to be contacted in emergency.
- Maintain all flyers/pamphlets of the hospital.
- Maintain complaint, feedback & VIP visitors Registers.
- Maintain information during workshops, seminars, conferences, employee training programs department meeting, and regular academic programs.

Other Responsibilities:

- Ensure proper coordination within the department and inter departmental
- Report all the incidents to reporting HOD & QA dept.
- Attend training and development programs
- Attends meetings
- Maintains discipline and punctuality
- Performs other related duties
- Reports all relevant issues

Other assignments at the discretion of HOD

📌 Executive /Sr. Executive- Guest Relations (Hyderabad)
🏢 Virinchi Health Care
📍 Hyderabad