No. of position : 01

Support Executive for software having sound computer knowledge and willing to learn can apply.

Responsibilities:

- Understanding the products and services provided by the company.
- Supporting the customer through an email and phone calls.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers.
- Contributing the work to the company s knowledge base.
- Maintaining a healthy relationship with the clients.

Qualifications:
- Bachelor s degree in Business Administration or a related field.
- 1+ years of experience working as a Customer Support Executive or a similar position in the Customer Service department.




- Exceptional verbal and written communication skills.
- Understanding and working knowledge of Customer Relationship
- Phenomenal conflict-resolution skills.
- Positive problem-solving abilities.
- A customer-oriented individual.
- Ability to meet deadlines and prioritize tasks.
- Outstanding interpersonal and organizational skills.
- Excellent phone etiquette and active listening abilities.
- A quick learner and exceptional ability to make decisions.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Support Executive (Nadiad)
🏢 Ganesh Infotech
📍 Nadiad