Summary:

Duties & Responsibilities:

- Primary responsibility is to drive help purchase orders and push current VIAVI revenue.
- Provide daily, timely, quotes for customer and sales requests for Viavi products 90% of duties.
- Working closely with OM to ensure orders are booked with proper approved quotes
- Provide quoting assistance to VIAVI channel partners and direct sales.
- Provide MSD and QuoteEdge training/help to sales.
- Stay up to date with NSE product software releases, product notifications, part number changes, model discontinuation, product launches, etc.
- Facilitate customer credit card transactions via PayNow link on quote

Provide pre-sales and/or post-sales support.

Working closely with our sales teams to provide end-to-end support with pricing and creating quotes.

Helping sales with configurations, part numbers, use of system, quoting issues.

Responding to customer and field inquiries related to quotes, orders,



product Information.

Qualify leads and forwarding to correct sales person

Understanding customer needs and requirements to help position the right solution product/r outing qualified opportunities to sales rep for further development.

Answering Viavi phone line for NSE sales support (US based only)

Responsible for responding to sales/customers via group email mailbox. (internally and externally)

Quoting out of Viavi quoting tool (QuoteEdge) 90% of the job

Pre-Requisites / Skills / Experience Requirements:

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales Ops Analyst 1 (Pune)
🏢 Viavi Solutions
📍 Pune