Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

Designation : Customer Support AssociateJob Role

- Resolve customer queries via voice calls

Job Details

- Contractual role Till 3 Months
- Fixed salary

Eligibility Criteria

- Minimum education: Higher Secondary (12th Pass)
- Minimum 1 year on paper BPO experience (with documents)
- Freshers can also apply

Work Details

- Work timing: 9 am to 9 pm Shift Window (Training may takes place at night)
- 10 hours staff timing & 9 hours production
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 40 years

Skills Required

- Excellent verbal communication skills in English and Hindi
- No major MTI (Mother Tongue Influence) for voice process

Interview Process

- HR Round
- Versant




- Typing Test (Minimum 30 WPM / 90% accuracy)
- Final round

Compensation

- Experienced Candidates: 14.5k in-hand (approx.)
- Freshers: 12.4K in-hand (approx.)

Documents Required

- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar Mandatory
- PAN Card Mandatory
- Educational documents (mark sheets & certificates)
- For experienced candidates:
- UAN card
- Experience Letter
- Offer Letter
- Last 3 months payslips
- Office Address: Action Area 2 Dlf2 Rajarhat Newtown Kolkata 700156

Bring hardcopy of resume and Aadhar and rest documents in softcopy

Contact Person: Nabanita Chakraborty ((phone hidden))

Mail id: [email protected]

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