We are looking for a skilled Ops Supervisor to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience and a strong background in operations management, with excellent communication and problem-solving skills.
Roles and Responsibility
- Supervise and coordinate operational activities to ensure efficient workflow.
- Develop and implement process improvements to increase productivity and quality.
- Manage and train staff members to achieve high performance levels.
- Monitor and control operational expenses to stay within budget.
- Collaborate with other departments to achieve organizational goals.
- Analyze operational data to identify areas for improvement.
Job Requirements
- Solid knowledge of operations management principles and practices.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and decision-making skills.
- Experience with operational software and systems.
- Ability to motivate and inspire team members to achieve their best performance.
About Company
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Additional Info
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
📌 Operations Supervisor (Kolkata)
🏢 TP
📍 Kolkata