As an Domestic Voice Process Associate for a Customer Support domain, you will be responsible for handling customer s providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, robust problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Handle inbound queries from customers in a professional and friendly manner.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
- Work Location: Bangalore
- Shifts: General Day Shift (6 days working1day off)
- Immediate Joiners Only!
📌 Customer Support Executive (Bangalore Rural)
🏢 Wroots Global
📍 Bangalore Rural
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