INTERNATIONAL VOICE CUSTOMER SUPPORT

Job Summary:

We are seeking motivated and customer-focused individuals for the position of International Voice Process Executive. This role involves handling inbound and/or outbound s to customers across international markets, primarily in English-speaking countries such as the US, UK, Canada, or Australia. The ideal candidate will possess excellent verbal communication skills, strong problem-solving abilities, and a willingness to work in night shifts or rotational shifts aligned with international time zones.

Roles & Responsibilities:

Handle incoming s from customers or clients. Address customer inquiries, concerns, and issues in a professional and friendly manner. Provide information about products, services, or processes. Responsible for clients, handling queries, appropriate assistance Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and Em-pathetically. Following up with customers for any further information. Provide accurate, valid,



and complete information by using the right tools

Key Skills Required:

* Proven customer support experience or experience as a client service representative excellent communications skills

* Ability to listen and active problem-solving skills good interpersonal skills

* Ability to handle pressure ability to multi-task, prioritize, and manage time effectively

Eligibility:

> Only Graduates are preferred.

> No BE & B.Tech graduates.

> Immediate Joiners only.

> Minimum 1year Experience in International Voice Process.

> Fluency in English Communication and grammatical skills.

> Should be flexible with Rotational shifts.

> Only International Voice process experience preferred.

> Insurance claims experience candidates are also eligible to apply.

Job Description:

> Job Title: International Customer Support Representative (Voice Process)

> Industries: BFSI, Travel, Insurance claims

> Location: Whitefield, Bangalore

> Job Type: Full time

> Shifts: 5 days working/ 2 Fixed Saturday & Sunday week

> 2way cabs will be provided.

Immediate Joiners Only!

(Candidates who are in Bangalore Are only preferred.)

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