- Handle inbound and/or outbound calls from international customers.
- Respond to customer queries, issues, or complaints in a timely and skilled manner.
- Provide accurate information related to products, services, or orders
- Identify customer needs and deliver appropriate solutions.
- Maintain a calm and professional tone, even with difficult callers.
- Ensure first-call resolution whenever possible.
Preferred candidate profile
Graduate in any discipline (preferred). Undergraduates with relevant experience may also apply
03 years of experience in international voice process/customer support/technical support.
Freshers with excellent communication skills are encouraged to apply.
📌 Customer Support Executive (Bangalore Rural)
🏢 Wroots Global
📍 Bangalore Rural
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