Customer Service Executive - Domestic Voice Process

* Requirements:-

- Excellent Communication in English + any other languages which mentioned below

- (English + Hindi, English + Bengai, English + Assamese, English + Gujarati, English + Marathi, English + Malayalam)

- Fluent English Communication Skills (verbal & written) must be

explicit, confident, and neutral/accent-neutral.

- Freshers & Experienced are welcome to apply!

- Immediate joiners only.

* Job Description:

As an Domestic Voice Process Associate for a Customer Service Executive domain, you will be responsible for handling customer s from Domestic clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities,



and the ability to maintain a professional and courteous tone at all times.

* Key Responsibilities:

- Handle inbound queries from customers in a professional and friendly manner.

- Identify and resolve customer complaints by providing timely solutions.

- Maintain a high level of customer satisfaction by addressing inquiries promptly.

- Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.

- Work collaboratively with cross-functional teams to resolve escalated issues.

- Work Location: Bangalore

- Shifts: General Shift (5 days work2 days off)

- Immediate Joiners Only!

📌 Customer Service Executive (Bangalore Rural)
🏢 Wroots Global
📍 Bangalore Rural