Job Title: BPO Executive Customer Support Executive

Job Location: [Bangalore]

Shift:Day shift

Experience: Fresher Experienced

Education: 12th Pass Graduate

Job Description:

We are looking for a Customer Support Executive to handle inbound and/or outbound s, resolve customer queries, and provide excellent service while maintaining company standards.

Key Responsibilities:

Handle customer s professionally and courteously
Resolve customer queries related to products or services
Provide accurate information and effective solutions
Maintain customer records and update details
Follow communication scripts and process guidelines
Meet daily/weekly performance targets (quality & productivity)
Escalate unresolved issues to the concerned department
Ensure customer satisfaction at all times

Required Skills:

Valuable verbal communication skills (English/Hindi/Regional language)
Basic computer knowledge
Ability to work in rotational/night shifts
Customer-focused and problem-solving attitude
Active listening and interpersonal skills.

📌 Customer Care Executive (Bangalore Rural)
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