Job Title:International BPO Executive Customer Support Executive

Location: [Bangalore]
Employment Type: Full time Permanent
Shift: Night Shift Rotational Shifts (as per business requirement)

Job Description:

We are looking for enthusiastic and customer-focused International BPO Executives to join our growing team. The ideal candidate will handle inbound/outbound s, s, or chat support for our global clients, ensuring exceptional service delivery and customer satisfaction.

Key Responsibilities:

Handle international customer s, chats, or s professionally and efficiently.
Provide accurate information, resolve queries, and ensure a high level of customer satisfaction.
Follow communication scripts and adhere to company policies and quality standards.
Document all customer interactions in the CRM system.
Collaborate with internal teams to ensure timely resolution of customer issues.
Meet performance targets such as quality, customer satisfaction, and productivity metrics.





Required Skills and Qualifications:

Excellent verbal and written communication skills in English + Hindi(neutral accent preferred).
Strong listening and problem-solving abilities.
Ability to work in night shifts and rotational offs.
Basic computer knowledge and typing skills.
Prior experience in an international voice (preferred)

Perks and Benefits:

Cab facility ( with in 20km pick-up & drop for night shifts)
Opportunity for career growth in a global work environment.
Paid training and skill development programs.
Health insurance and other employee benefits.

Any Graduates are fine.Candidate should be very fluent in English communication and grammatically.5days of rotational working/ 2 days rotational week off.Immediate Joiners Only!(within 5days)

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