Collection Executive - Domestic Process

Requirements:-

Excellent English & Hindi communication skills grammar, spelling, and sentence structure must be strong.

Strong customer service, problem-solving Skills

Freshers & Experienced are welcome to apply!

Immediate joiners only.

Job Description:

As an Domestic Process Associate for a Collection Executive and Customer Support Representative domain, you will be responsible for handling customer from Domestic clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.

Key Responsibilities:





- Handle inbound queries from customers in a skilled and friendly manner.

Identify and resolve customer complaints by providing timely solutions.

Maintain a high level of customer satisfaction by addressing inquiries promptly.

Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.

Work collaboratively with cross-functional teams to resolve escalated issues.

- Work Location: Bommanahalli, Tin Factory, Marathalli

- Shifts: General Shift (6 days work1 days off)

- Immediate Joiners Only!

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