GENERAL PURPOSE OF THE POSITION The purpose of this post is to Interact and serve customers at all customer contact points in the cinema (ticketing, ushering, F&B;). JOB FUNCTIONS 1 To work in box office and sell tickets to customers. 2 To work in the concession area and work with other team members in selling F&B; products. 3 To be available at floor area and ensure timely service and delivery to the customer in the Audi during movie breaks (Service on seat). 4 To ensure swift processing of orders during movie breaks. 5 Report all issues and challenges to the Patron Delight Officers in a timely manner. 6 To make sure Cash reconciliation are done after daily operation without any deviation as per the sale.
7 To make sure all safety related guidelines been followed and monitored in regular interval. 8 To ensure equipment handling policies are followed at all time. 9 To ensure what so area been designated it should be maintained with proper hygiene and sanitization process. 10 Food safety guidelines to be followed at all times. JOB DIMENSIONS HR COMPENSATION LEVEL OF INTERACTION LEVEL OF COMMUNICATION JOB PROFILE KNOWLEDGE AND ABILITIES ID. (mark tick if applicable) LEVEL 1 Basic Communication 2 Efficient information exchange and explicit. 3 Collaborative problem-solving. 4 Negotiation and influencing others.