- Welcome and greet clients, visitors, and business associates professionally and courteously.
- Answer, screen, and direct incoming phone calls and messages.
- Handle front-desk activities and keep the reception area neat and welcoming.
- Manage visitor entries and coordinate with relevant team members.
- Schedule and coordinate meetings, appointments, and conference-room bookings.
- Receive and distribute courier, mail, and other office deliveries.
- Maintain basic records, registers, and documentation.
- Provide administrative support to the HR, sales, and management teams as required.
- Assist in coordinating property-related client visits and meetings.
- Maintain contact lists and other front-office records.
- Handle basic office supplies and coordinate with vendors when required.
- Ensure a smooth and professional experience for clients visiting the office.
- Perform other administrative and reception-related duties as assigned.
Requirements:
- Graduate or undergraduate with relevant experience.
- 1–3 years of experience in reception, front office, customer service, or administration preferred.
- Excellent verbal and written communication skills.
- Pleasant personality with a professional and presentable appearance.
- Positive knowledge of MS Office, email, and basic computer applications.
- Strong organisational and multitasking abilities.
- Ability to communicate effectively with clients, vendors, and internal teams.
- Prior experience in the real estate industry will be an advantage.
Key Skills :
- Front Office Management
- Customer Service
- Communication Skills
- Telephone Etiquette
- Visitor Management
- Scheduling & Coordination
- MS Office
- Administrative Support
- Professionalism & Hospitable
- Time Management