Job Summary

Role Summary: The Lead Security Analyst should work as a technical SME/Lead for the CyberArk (Core PAS, EPM) solution, key delivery outcomes expected from this role are:

- Onboarding and management of privileged accounts and platforms into CORE PAS for password vault, privilege session management.
- Onboarding and management of end point workstations into EPM for enforcing least privileges, application controls and avoid credential thefts.
- Analyze requirements related to MINOR enhancements, solution design, implement, test and deploy
- Understand the solution architecture and design done by the engineering team for new business requirements. Clarify and transition seamlessly for Operations.
- CyberArk patch updates, version upgrades. Validation and testing.
- Analyze and resolve L3, L2 tickets.
- Triage & resolve production incidents, restore the service availability within SLA targets
- Identify manual repetitive tasks, tickets, process gaps. Plan to automate, reduce ticket volumes and improve productivity and efficiency.
- Maintain up to date knowledge repository - Run book, Architecture, Solution design documents. SOPs and Playbooks.
- Mentor and guide the Security analysts and associates deployed for PAM workstream
- Adaptable working in shifts as per roster rotation.
- Cross-skilling, Up-skilling in other services under the scope of the IAM operations team




- Motivate the team members to complete the certification related to CyberArk PAM

Beyond the above outcomes, driving continuous service improvements to automate the manual L1/1.5 tasks, Support Program, Project status updates with respect to the Privilege Access Management (PAM) operations workstream.

Requirements

- Education Requirements: Minimum Bachelor Degree: BE degree in Computer Science, Information Security, or a related field.
- Years of Experience: 8-12 years
- 4-5 years of relevant CyberArk CORE PAS implementation and support experience.
- 2-3 years of relevant CyberArk EPM implementation and support experience.
- Working in shift model as per roster rotation strategy
- Team collaboration, Effective communication
- Job Type: Permanent

Technical Skills

- Hands-on implementation & operations support experience in CyberArk. L2/L3 tickets. Accounts, Servers Onboarding.
- Automation of accounts onboarding, offboarding.

Preferred Qualifications

- Scripting experience to develop custom PSM, Password plug-ins.
- REST API experience to leverage APIs and automate the onboarding/offboarding lifecycle.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead Security Analyst - CyberArk (Chennai)
🏢 Staples India
📍 Chennai