Job Summary

Role Summary: The Senior Security Analyst should work as a technical SME for the CyberArk (Core PAS) solution, key delivery outcomes expected from this role are:

- Onboarding and management of privileged accounts and platforms into Core PAS for password vault, privilege session management.
- Analyze requirements related to Minor enhancements, implement, test and deploy
- CyberArk Core PAS patch updates, version upgrades. Validation and testing.
- Analyze and resolve L3, L2 tickets.
- Triage & resolve production incidents, restore the service availability within SLA targets
- Identify manual repetitive tasks, tickets, process gaps. Plan to automate, reduce ticket volumes and improve productivity and efficiency.
- Create/Update SOPs for L1 service desk team.
- Mentor and guide the Security analysts and associates deployed for the PAM workstream
- Versatile working in shifts as per roster rotation.
- Cross-skilling, Up-skilling in other services under the scope of the IAM operations team
- Beyond the above outcomes, driving continuous service improvements to automate the manual L1/1.5 tasks

Requirements

Education Requirements

Minimum Bachelor Degree: BE degree in Computer Science, Information Security, or a related field.

Experience





- Years of Experience: 4-7 years
- 4-5 years of relevant CyberArk Core PAS support experience.

Basic Qualifications

- 4-7 years of experience in implementation & operations support leveraging Privilege management solution (CyberArk Core PAS or CyberArk Privilege Cloud).
- Minimum 4-5 years of experience in CyberArk Core PAS
- Good understanding of CyberArk EPM solution
- Working in shift model as per roster rotation strategy
- Team collaboration, Effective communication

Technical Skills

- Hands-on operations support experience in CyberArk Core PAS. L2/L3 tickets. Accounts, Servers Onboarding.
- Automation of accounts onboarding, offboarding.

Preferred Qualifications

- Scripting experience to develop custom PSM, Password plug-ins.
- REST API experience to leverage APIs and automate the onboarding/offboarding lifecycle.

Location

Tamil Nadu, India

Job Type

Permanent

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Security Analyst - CyberArk Core PAS (Chennai)
🏢 Staples India
📍 Chennai