- Key Responsibilities:
- Welcome customers and understand their vehicle service and repair requirements.
- Prepare job cards with accurate customer and vehicle details.
- Conduct vehicle inspections and explain service requirements to customers.
- Provide service estimates, repair costs, and expected delivery timelines.
- Coordinate with technicians, the workshop manager, and the spare parts department.
- Provide regular updates to customers regarding vehicle repair progress.
- Ensure timely vehicle delivery and maintain service quality standards.
- Explain completed repairs, service charges, and future maintenance requirements.
- Handle customer complaints and ensure customer satisfaction.
- Follow up with customers for feedback and maintain service records.
- Achieve service revenue, customer satisfaction, and productivity targets.
- Required SkillsGood communication and customer-handling skills.




- Basic technical knowledge of automobiles.
- Ability to coordinate with workshop technicians and other departments.
- Solid problem-solving and follow-up skills.
- Knowledge of job cards, service estimates, and billing procedures.
- Basic computer skills and proficiency in MS Excel.
- Qualification & ExperienceEducation: ITI / Diploma / Graduate in Automobile or Mechanical Engineering preferred.
- Experience: 1–3 years of experience in an automobile service workshop or dealership preferred.
- Preferred Candidates: Candidates with experience in customer service, vehicle servicing, and workshop operations.

Key CompetenciesCustomer Satisfaction | Communication Skills | Technical Knowledge | Coordination | Time Management | Target Achievement

📌 Automotive Service Advisor (Mumbai)
🏢 Krishiv Auto Agencies Private
📍 Mumbai