Job Description – Telecaller

Company: Skylan Information Technology Pvt. Ltd.

Position: Telecaller

Location: Noida, Sector 63, Uttar Pradesh

Experience: 1–3 Years

Job Type: Full-Time

Working Days: 6 Days a Week

Key Responsibilities

- Make outbound calls to potential customers and explain company products or services.
- Handle incoming calls and respond to customer inquiries professionally.
- Follow up with leads, existing customers, and prospective clients.
- Maintain customer databases, call records, and follow-up reports.
- Generate leads and schedule appointments for the concerned team.
- Understand customer requirements and communicate relevant information.
- Handle customer objections and maintain qualified relationships.
- Coordinate with internal teams for customer queries and follow-ups.




- Meet assigned calling, follow-up, and lead-generation targets.

Requirement

- 1–3 years of experience as a Telecaller, Telesales Executive, or Customer Calling Executive.
- Excellent communication skills in Hindi and basic English.
- Good convincing, negotiation, and interpersonal skills.
- Basic computer knowledge and familiarity with MS Excel.
- Ability to handle customer queries and maintain accurate call records.
- Confident, professional, and customer-focused attitude.

Salary₹15000- 20000

Experienced candidates preferred. Immediate joiners are welcome.

📌 Telecaller (Noida)
🏢 Skylan Information Technology Private
📍 Noida