15 Oct
|
Sunbiz Solutions
|
Bengaluru
15 Oct
Sunbiz Solutions
Bengaluru
Key Responsibilities
- Customer Visits: Travel across assigned local zones or territories to meet defaulters or non-responsive account holders directly.
- Debt Recovery: Follow up on overdue EMIs, loans, or credit bills and work toward monthly recovery targets.
- Negotiation & Counseling: Discuss financial hardships, propose structured repayment or settlement plans, and educate customers on maintaining a clean credit/CIBIL score.
- Digital & On-the-Spot Collection: Help customers use digital payment options, UPI, or mobile apps to explicit pending dues immediately.
- Record Keeping & Reporting: Update daily visit logs, CRM systems, and collection status reports accurately for management.
- Policy Compliance: Adhere strictly to company policies, ethical collection guidelines, and RBI/banking regulations (such as the Fair Practices Code).
📌 Field Executive (Bengaluru)
🏢 Sunbiz Solutions
📍 Bengaluru