15 Oct
|
Fintrust Capital
|
Aligarh
15 Oct
Fintrust Capital
Aligarh
maximiseRole Overview
The Team Leader Sales & Business Development is responsible for leading a team of sales executives
to achieve sales, revenue, and customer acquisition targets for Fintrust Capitals loan and financial
products.
Key Responsibilities
A. Team Leadership & Performance Management
• Lead, mentor, and motivate a team of sales executives / telecallers.
• Allocate targets, track daily performance, and ensure consistent achievement of team KPIs.
• Conduct regular team meetings, training sessions, and performance reviews.
• Build a positive, disciplined, and performance-driven team culture.
B. Sales & Revenue Generation
• Drive sales of unsecured loans and other financial products offered by Fintrust Capital.
• Manage lead funnel from generation to conversion, ensuring timely follow-ups and closures.
• Implement sales strategies to maximize conversions, revenue, and branch profitability.
• Identify new markets, customer segments, and business opportunities.
C. Process & Compliance Management
• Ensure team adherence to sales processes, documentation requirements, and compliance
guidelines.
• Monitor quality of leads, customer interactions, and loan files prepared by the team.
• Coordinate with operations, MIS, and credit teams for smooth loan processing and disbursals.
• Ensure accurate usage of CRM tools and maintain daily/weekly MIS reports.
D. Customer Relationship Management
• Build and maintain strong relationships with customers, partners, and referral networks.
• Handle escalations and ensure timely resolution of customer queries.
• Ensure high standards of customer satisfaction and service delivery.
E. Coordination & Reporting
• Prepare and share daily/weekly/monthly sales performance reports with senior management.
• Communicate targets, policies, and updates from management to the team.
• Provide insights for process improvements, sales strategy adjustments, and operational
efficiency.
Qualifications & Skills
• Graduate or above (any stream).
• Minimum 1–2 years’ experience in sales/BD, preferably in loans or financial services.
• Prior experience in team handling or sales supervision is mandatory.
Key Competencies
• Target-driven and commercially focused mindset.
• Strong sense of accountability and discipline.
• Ability to handle escalations and problem-solve efficiently.
• Local market knowledge of Aligarh and surrounding regions is a plus.
• Experience in unsecured loan sales or tele-sales preferred.
Compensation & Benefits
• Competitive fixed salary (as per company standards).
• Attractive performance-based incentives.
• PF / ESI and additional statutory advantages (as applicable).
• Career growth opportunities within Fintrust Capital
📌 Team Leader (Aligarh)
🏢 Fintrust Capital
📍 Aligarh