- Collaborate with clients to understand their business requirements and develop tailored solutions using ServiceNow.
- Design, implement, and maintain ServiceNow applications, including SDA.
- Provide training and support to end-users on ServiceNow applications.
- Troubleshoot and resolve technical issues related to ServiceNow implementations.
- Work closely with project managers to ensure timely delivery of projects.
- Develop and maintain documentation of ServiceNow implementations.
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