15 Oct
|
Fast And Direct Services
|
Thane
15 Oct
Fast And Direct Services
Thane
Job Title: Customer Service Associate
Job Summary:
We are looking for a customer-focused and enthusiastic Customer Service Associate to provide exceptional support to our customers. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience through effective communication.
Key Responsibilities
Respond to customer queries via phone, email, chat, or in person.
Resolve customer complaints and provide appropriate solutions.
Maintain a qualified and courteous approach while interacting with customers.
Record customer interactions and update information in the CRM system.
Escalate complex issues to the relevant team when required.
Provide accurate information about products, services, and company policies.
Follow up with customers to ensure their issues are resolved.
📌 Customer Service Associate (Thane)
🏢 Fast And Direct Services
📍 Thane