Job Description – Chat Support Executive

We are looking for a responsible and customer-friendly Chat Support Executive to join our Housie team.

Key Responsibilities:

- Handle customer queries through chat.
- Assist customers with product details, pricing, stock availability, and order-related queries.
- Provide order status and delivery updates to customers.
- Coordinate with warehouse, purchase, and delivery teams to resolve customer issues.
- Help customers with order placement and product selection on the Housie app.
- Handle customer complaints politely and provide timely solutions.
- Follow up on pending customer queries and ensure customer satisfaction.
- Maintain accurate records of customer interactions.

Required Skills:

- Valuable communication skills.
- Basic computer knowledge and typing skills.
- Customer handling and problem-solving skills.
- Basic English and Hindi communication.
- Ability to work in a team.
- Freshers can also apply.

📌 Chat Support Executive (Vadodara)
🏢 Cital Infra Services
📍 Vadodara