? WE ARE HIRING! – CUSTOMER SUPPORT REPRESENTATIVE ?

? Process: Inbound Customer Support (International Voice Process)

? Location: Madhapur, Hyderabad

? Work Model: Work From Office

⏰ Shift Timings: 8:00 AM IST to 6:30 PM IST

? Job Type: Full-Time

? Salary Package: ₹2.6 LPA – ₹5 LPA

? Eligibility Criteria

✅ Qualification: Graduation / Post-Graduation

✅ Experience: Freshers to 1 year of experience

✅ Experience in an International Voice Process is preferred

✅ Valuable verbal and written communication skills

✅ Willingness to work in US shifts

✅ Ability to complete mandatory training and certification

? Job Responsibilities

? Handle inbound customer calls professionally.

? Resolve customer queries and provide accurate information.





? Verify customer details securely.

? Update customer records in the system.

? Escalate complex issues to the appropriate team.

? Maintain call quality and customer satisfaction.

? Follow company policies and procedures.

? Important Details

❌ Cab Facility: Not Available

? Contact for More Details

?‍? Mounika – HR: (phone hidden)

?‍? Saritha – HR: (phone hidden)

? Interested candidates, please share your updated CV with the HR Team

? Share this opportunity with your friends and help them start their career in the International Voice Process!

📌 International Voice Process (Hyderabad)
🏢 Apical Softsolutions Private
📍 Hyderabad