Duties and Responsibilities of a Restaurant Captain1. Supervising Restaurant Staff

- Supervise waiters, stewards, and busboys
- Allocate duties and table sections
- Ensure staff grooming and discipline
- Train current employees on service standards

2. Ensuring Excellent Guest Service

- Welcome and assist guests
- Handle guest complaints politely and professionally
- Ensure customer satisfaction throughout service
- Maintain service quality and hospitality standards
- 3. Coordinating Restaurant OperationsEnsure smooth coordination between kitchen and service staff
- Monitor food service timing
- Check table setup and cleanliness before service
- Ensure proper restaurant ambience and readiness

4. Taking Orders and Assisting Service

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- Assist guests with menu recommendations
- Take food and beverage orders when needed




- Ensure correct serving procedures
- Monitor food presentation and accuracy
- 5. Billing and Cash HandlingVerify guest bills before presentation
- Coordinate with cashier for accurate billing
- Handle payment-related guest concerns
- 6. Maintaining Hygiene and SafetyEnsure restaurant cleanliness and hygiene
- Follow food safety and sanitation standards
- Check staff hygiene and uniform standards
- 7. Inventory and Equipment MonitoringMonitor restaurant supplies and service equipment
- Report shortages or damaged items
- Ensure proper handling of crockery, cutlery, and glassware

📌 Restaurant Captain (North Paravur)
🏢 MALIEKAL HERITANCE CHERAI
📍 North Paravur