Sales & Marketing Support Executive (Back Office)

Location: Prabhadevi / Elphinstone, Mumbai, Maharashtra

Experience: 2–3 Years

Salary: ₹25,000 – ₹35,000 per month (Based on experience and interview performance)

Education: Graduate in any discipline preferred

Employment Type: Full-time

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 6:30 PM

2nd & 4th Saturday: Working hours until 5:00 PM

Job SummaryWe are looking for an organized, proactive, and detail-oriented Sales & Marketing Support Executive to assist our Sales & Marketing team with daily back-office operations, customer coordination, order processing, export documentation, and payment follow-ups.

The ideal candidate should have 2–3 years of relevant experience, good communication skills, working knowledge of export documentation and shipping procedures, and the ability to coordinate effectively with customers and internal departments.

- Key ResponsibilitiesProvide day-to-day administrative and operational support to the Sales & Marketing team.
- Handle customer inquiries, prepare quotations, process orders, and maintain sales-related documentation.
- Coordinate with customers regarding order status, dispatch schedules, delivery updates, and follow-ups.
- Prepare, verify, and maintain export documentation and shipping-related paperwork.
- Follow up with customers for outstanding payments and maintain accurate payment records.
- Coordinate with production, logistics, and accounts teams to ensure timely order execution and delivery.
- Maintain customer databases, sales records, order details, and regular reports.
- Assist in preparing sales presentations, marketing materials, quotations, and other business documents.




- Maintain effective communication with existing customers and support customer relationship management activities.
- Undertake occasional customer visits for marketing activities, order coordination, and business follow-ups.
- Skills and Qualifications2–3 years of relevant experience in Sales Coordination, Sales & Marketing Support, Customer Service, or Back Office Operations.
- Working knowledge of export documentation and shipping procedures.
- Graduate in any discipline preferred.
- Proficiency in MS Office, particularly Microsoft Excel, Word, and Outlook.
- Good written and verbal communication skills.
- Strong organizational, multitasking, and coordination abilities.
- Ability to maintain accurate records and manage multiple tasks efficiently.
- Positive follow-up, problem-solving, and time-management skills.
- Willingness to travel occasionally for customer visits and marketing-related activities.
- Key SkillsSales Coordination
- Sales & Marketing Support
- Export Documentation
- Order Processing and Order Management
- Customer Relationship Management (CRM)
- Customer Service and Communication
- Dispatch and Delivery Coordination
- Payment Follow-ups and Receivables Coordination
- Back Office Administration
- MS Excel, Word, and Outlook
- Documentation and Record Management
- Interdepartmental Coordination

Work LocationPrabhadevi / Elphinstone, Mumbai, Maharashtra.

Salary₹25,000 – ₹35,000 per month, depending on the candidate's experience, skills, and interview performance.

How to Apply: Interested candidates with relevant experience in sales support, back-office coordination, and export documentation are encouraged to apply.

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