Job highlights

- Successful track record of implementing CRM solutions . Valuable understanding of Agile practices,Kanban,Epic,user stories etc
- Prior experience in Zoho CRM will be an added advantage. Must have soft skills .
- . 2 5 years experience as a CRM consultant .
- Willingness to learn and be open to different perspectives
- Interact with customers to understand their business process
- Prepare a solution plan to meet the needs of the customer
- Configure and customize the Zoho suite of applications to map customersbusiness process
- Manage the expectation of the customer to ensure project success

- Conduct personalized user training
- Create walk-through videos

About you
- Must have technical skills:
- 2 5 years experience as a CRM consultant




- Successful track record of implementing CRM solutions
- Good understanding of Agile practices, Kanban, Epic, user stories etc
- Prior experience in Zoho CRM will be an added advantage.

Must have soft skills
- Excellent communication skills and fluency in English
- Willingness to learn and be open to different perspectives
- Ability to translate business requirements into technical solutions
- Sense of accountability of individual and team deliverables
- Knowdege of ZOHO crm, Desk, Projects Inventory, and other commonly used ZOHO Apps
- Recommended but not essensial - Marketing Autmation, Finance Suit

📌 Zoho Implementation Consultant (New Delhi)
🏢 DigiSmiths
📍 New Delhi