Workplace Experience Manager (Hyderabad)

Workplace Experience Manager (Hyderabad)

15 Oct
|
Jones Lang LaSalle (JLL)
|
Hyderabad

15 Oct

Jones Lang LaSalle (JLL)

Hyderabad

Job highlights

- Job type : Full time.
- Reporting Manager : Workplace Experience Manager [Facilities Manager]. No of staff managed : FM Staff Engineering Staff. Job Grade : Manager.
- Bachelors Degree / Masters Degree (Preferred MBA). Industry Type: FM Services,Hotel,IT / ITES.

Job Summary Facility Manager will be responsible for managing all aspects of the facility management service delivery system in Accenture; primarily Asset Management and Operations. In this capacity, the Facility Manager is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client facility team and business units, coordination with other key managers within Accenture alliance partner organizations and customer satisfaction.

Job Profile

- Job type: Full time
- Reporting Manager: Workplace Experience Manager [Facilities Manager]
- No of staff managed: FM Staff Engineering Staff
- Job Grade: Manager

Qualifications

- Bachelor's Degree / Master's Degree (Preferred MBA)
- Industry Type: FM Services, Hotel, IT/ITES
- Overall Experience: 10 - 12 years
- Industry Experience: 8 - 10 years
- Technical Skills: Building Services
- Generic Skills: Leadership, Communication, Vendor/people management
- Behaviors: Team work, Learning attitude Positive thinking

Competencies

- Communication skills
- Planning and organizational skills
- Negotiation skills
- Problem analysis
- Decision-making
- Judgment
- Client service orientation
- Adaptability
- Team work
- Presentation skills
- Computer Knowledge
- Technical knowledge of building services
- Creative approach at work

Responsibilities Facility Operations





- To ensure Facility Maintenance and Upkeep on an ongoing activity
- To act as a single point of contact for the designated facility for all FM escalations
- Ensure Upkeep Schedule and Execution as per the schedules
- Direction of daily/Weekly work at site to the staff
- Ensure Cafeteria Management related to hygiene and food safety
- Follow Building Inspection Plan as per the process
- Govern Daily Walk around and Snag Closures
- Manage Engineering Operations as per the defined SOWs and SOPs and to ensure 100% uptime of all equipment present in the facility
- Ensure Environment, Health and Safety practices
- Managing Client/VVIP Visits and Walkthroughs
- Managing Govt.

Official

Visitors

- Delivering and adhering to the agreed KPI and SLAs
- Ensure Incidents are managed and communicated as per the escalation matrix
- To Ensure Builders Co-ordination on their deliverables

- To ensure Preventive and Breakdown Maintenance (52 Weeks Planner) are adhered
- Attending to Adhoc Requirements and to assist operations manager and Accenture leads in all FS related internal audits and business specific external audits
- Manage IC Requests within the TAT

- Ensure Asset Management - Bonded and Non-bonded
- Ensure Stores Management
- Co-ordination with CP Team on Seat Planning
- Project Movement (Deals) - Co-ordination
- Supervision of Functional Areas - Reception, Helpdesk, Mailroom, Key room, BMS, Time Office, Cloak Room, Wellness, Gym, Recreation, IRC, Projector Management etc.

- Transport Operations - Co-ordination /Events - Co-ordination /Logistics - Co-ordination
- Govern Scrap and Waste Management

Disclaimer: This job posting has been aggregated from external source.

Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Workplace Experience Manager (Hyderabad)
🏢 Jones Lang LaSalle (JLL)
📍 Hyderabad

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