- Provide 3rd line support to client support teams for the SOE when required . Analytical and methodical approach to problem solving .
- Required Skills . o MDT (Microsoft Deployment Toolkit) 2012 / 2013 . o Desktop / Server Deployment Experience and / or SCCM experience . .
- Development of the Standard Operating Workplace (SOE) for desktop and Servers platform
- Identification and analysis of Patches
- Identifying the impact of technical changes to or affecting the SOE to an operational level
- Provide 3rd line support to client support teams for the SOE when required
- Analytical and methodical approach to problem solving
- Effective communication skills in both verbal and written English
- Good organizational, interpersonal and documentation skills
- Very Client focused with regards to service delivery
- Self-driven and able to work by yourself or within a team
- Good troubleshooting skills (the ability to think logically through a problem)
- MCSE/MCP Certification in Windows
- An understanding of Software Deployment and Remote Support Tools
- Experience in Active Directory, Group Policy
- An understanding of Remedy / EARS / ServiceNOW or any such too
Required Skills o MDT (Microsoft Deployment Toolkit) 2012/2013 o Desktop/Server Deployment Experience and/or SCCM experience
📌 Windows Admin (Hyderabad)
🏢 Ideslabs Private
📍 Hyderabad
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