15 Oct
|
Info Edge
|
Noida
Virtual Interview 11:30am - 1pm
Virtual Interview Link- https://meet.google.com/uiv-ygif-wgm
Graduate fresher with valuable communications skills
Experience with some calling experience
Key Responsibilities
- Make 180-200 outbound calls daily to registered users
- Verify and update profile information including employment, role, and experience
- Ensure accuracy and completeness of data captured during calls
- Follow defined verification guidelines and quality standards
- Maintain proper documentation and system updates
- Communicate clearly and professionally with users
- Learn process nuances quickly and adapt to changes
- Support customer profile-related queries as required
Eligibility & Requirements
- Any graduate or equivalent qualification preferred
- Prior cold calling experience is mandatory
- Recruitment or staffing experience is an added advantage
- Strong verbal communication skills in English
- High attention to detail with logical thinking ability
- Fast learner with a positive, adaptable mindset
- Comfortable working in a target-driven environment
- Support customer profile-related queries as required
Eligibility & Requirements
- Any graduate or equivalent qualification preferred
- Prior cold calling experience is mandatory
- Recruitment or staffing experience is an added advantage
- Strong verbal communication skills in English
- High attention to detail with logical thinking ability
- Fast learner with a positive, adaptable mindset
- Comfortable working in a target-driven environment
Role: Customer Retention - Voice / Blended, Industry Type: Internet, Department: Customer Success, Service & Operations, Employment Type: Full Time, Temporary/Contractual Role Category: Voice / Blended Education UG: Any Graduate read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills Voice Process CallsBPO VoiceOutbound ProcessVoice SupportOutbound CallingCommunication SkillsEnglishCustomer SupportDomestic VoiceTelecallingDomestic BPODomestic Calling
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