Date -16 Oct 2026

Time - 10 AM to 6 PM

Venue- Akruti Port, HDFC Bank, 2nd Floor , Virtual Classic Dept, Road no 13, Andheri east, Marol, Mumbai 400013

Contact Person to meet- Dominic Dsouza / Sai Shetty / Rahim Mardani

Role & responsibilities

- Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for superior customer service experience.
- Profiling of customers to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with customers and pro-actively assessing customer needs.
- Deepening relationships by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
- Right cross-sell of products basis profiling and engagement.
- Penetration of products across groups.




- Sales across all product segments-TPP, Assets, Cards, etc.
- Acquiring & grouping of all related IDs of the Primary ID.
- Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow.
- Ensure Staff are trained on product knowledge and requisite certifications.
- Income to be generated at a customer level.

Preferred candidate profile

- Candidate must be graduate (any stream)
- basic knowledge of banking
- Positive Communication
- Minimum experience in years 1-2 yrs. preferable in sales
- Freshers are also welcomed

Role: Sales Support & Operations - Other, Industry Type: Banking, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Credit cardsCurrent & savings accountSalesLoanTele / Inside Sales Health insuranceKey Account MgmtSales Support / PresalesSales SupportInsuranceBranch SalesBusiness DevelopmentCorporate salary account

📌 Walk in Interview Drive- Virtual-COP RM- Hdfc Bank- Andheri (Mumbai Suburban)
🏢 HDFC Bank
📍 Mumbai Suburban