Job highlights

- 12th pass or graduate with 6 months experience, excellent written and communication skills in English, comfortable with night shifts and relocation
- Handle inbound calls from wire transfer customers, resolve customer issues, process orders, participate in training, and escalate calls as needed
- CTC 3.2 to 3.7 LPA, free pick and drop within 35 Kms, medical and life insurance

Walk-In Date: Saturday17th Oct Time:1.00 PM to 5.00 PM

Venue: TELUS Digital, 5th Floor, Tower-B, Building No.2, Infospace Limited IT/ITES SEZ, Sector-21, Gurugram, Haryana 122016

Role & Responsibilities

- Performing inbound calls from wire transfer customers and agents.
- Take inbound calls per day from the customers.
- Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
- This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
- Strong customer service skills including diplomacy and the art of diffusing tense situations are required.




- Processing customers orders and ensuring its accuracy and completion.
- Participating in continuous training sessions and sharing best practices.
- Show good oral and written skills for call escalation via call sheet completion or call escalation.

Preferred Candidate Profile

- 12th pass with minimum 6 months experience are eligible for the role.
- Freshers graduate are eligible
- Excellent Written & communication in English.
- Should be comfortable in night shifts and rotational week offs.
- Ability to model the corporate value of respect, courage, passion, teamwork and integrity.
- Working Model : 24*7 (work from Office)
- Candidate should be comfortable with relocation to job location-

Perks and Advantages

- Free pick up and drop facility will be provided within 35 Kms from office address
- CTC: 3.2 to Up to 3.7 LPA
- Medical Insurance
- Life Insurance

📌 Walk-In II(Sat) 17th Oct Customer Service International Voice (Gurugram)
🏢 TELUS Digital
📍 Gurugram