Job Title: Customer Support Associate Capgemini Insurance Process

Location: Bengaluru

Experience: Minimum 1 year in International Voice Process

CTC: 5 LPA + 67,000 variable pay

Shift: UK/International Shifts

Communication: Excellent English communication skills

Joining: Immediate joiners preferred

Hiring for the Capgemini Insurance Process. Candidates with a minimum of 1 year of International BPO voice experience and excellent communication skills are encouraged to apply.

Roles & Responsibilities

- Handle customer queries related to insurance policies, coverage, claims, and policy servicing.
- Provide accurate information and assistance regarding insurance products and services.
- Resolve customer concerns professionally through international voice support.
- Understand customer requirements and provide appropriate solutions.
- Maintain accurate customer interaction records and update relevant systems.
- Follow client policies, process guidelines, and quality standards.




- Meet productivity, quality, and customer satisfaction targets.
- Escalate complex queries to the appropriate team when required.
- Ensure a positive customer experience through effective communication and problem-solving.

Candidate Requirements
- Minimum 1 year of International Voice Process experience – mandatory.
- Excellent verbal communication and customer-handling skills.
- Ability to understand customer concerns and provide effective resolutions.
- Willingness to work in rotational/assigned shifts.
- Immediate joiners preferred.

Compensation: 5,00,000 CTC + 67,000 variable pay. Interested candidates can share their updated CV and book an interview slot with Rivera Manpower Services.

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📌 Walk-in || Hiring Senior Associate Customer Support For Capgemini (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru