Job highlights

- Experience in coordinating IP and OP departments with strong multitasking and teamwork skills

- Manage OPD flow, doctor schedules, patient orientation, discharge processes, and interdepartmental coordination

Roles & Responsibilities

- Coordinate with IP and OP departments to ensure smooth patient service and support throughout the patient journey.

- Streamline the daily OPD flow, manage doctor schedules, and minimize patient wait times.

- Greet arriving outpatients, resolve waiting lounge grievances, and guide them smoothly through their visit.

- Arrange drafted discharge summaries, medical reports, and required clearances by coordinating with doctors, nursing staff, and other departments.

- Meet newly admitted patients and their family members, provide room orientation, and address their queries or concerns.

- Collect patient feedback and coordinate with concerned departments to resolve issues in a timely manner.

- Coordinate with the nursing team for patient service requests and ensure proper documentation and case sheet completion.





- Liaise with doctors and nursing staff to ensure timely clearances for billing and discharge processes.

- Explain the discharge process to patients and their families, including the expected Turnaround Time (TAT), and ensure smooth discharge completion.

- Support the nursing team by attending call bells or telephones during their absence and assist in ensuring better patient care.

- Provide room orientation to patients, including handing over freshness kits, sharing Wi-Fi details, and explaining hospital facilities.

- Coordinate with consultants to ensure completion of cross-referral visits when required.

Preferred Candidate Profile

- Presentable and qualified appearance

- Proactive with a patient-centric approach

- Good communication and interpersonal skills

- Ability to coordinate with multiple departments

- Strong multitasking and teamwork abilities

📌 Walk-in || Executive /Sr. Executive - IP/OP/Ophthal - PRE Htech City (Hyderabad)
🏢 Yashoda Hospitals
📍 Hyderabad