Job highlights

- Minimum 6 months experience in International BPO Voice Process, preferably US or UK processes
- Respond to inbound customer enquiries using cloud-based tools, provide solutions, document interactions, and handle difficult customers positively

Hiring for International Voice Process | Immediate Joining Location: Electronic city, Bangalore

Shift: 24/7 Rotational

Experience Required: Minimum 0 - 6 months in International BPO Voice Process only

Cab Facility: Both Side ( Upto 30 KM )

IMPORTANT (Read Before Applying):

- Minimum 6 months of experience in an International BPO Voice Process
- Experience in US, UK, processes preferred

Job Role:

- Excellent communication skills
- Respond to inbound customer enquiries using cloud-based
- tools to review accounts, research policies and provide
- effective solutions.
- Deliver timely, accurate and qualified customer service;
- document contact topics and actions in tools.
- Handle difficult customer interactions positively, escalate
- issues correctly, and maintain productivity and quality
- standards.
- Ex Tech Mahindra Employee Not Allowed

How to Apply Share your CV to: [email protected]

📌 Walk-in || Customer Service Associate - International Voice Process (Bengaluru)
🏢 Jobgenix
📍 Bengaluru