- Excellent written English communication and typing skills with CRM knowledge preferred
- Provide international e-commerce customer support via email and live chat, resolve queries, maintain CRM records, and coordinate with teams
- Monthly CTC ₹29,000 – ₹38,000
We are conducting a Bhopal Recruitment Drive on 21st Oct 2026 for exciting career opportunities in International E-commerce Customer Support. Recruitment Drive: 21st Oct 2026
Drive Location: Bhopal
Job Location: Ahmedabad Work From Office
Experience: 05 Years
Monthly CTC: 29,000 38,000
Working: 5 Days a Week
Selection Process: Walk-In Interview | Same-Day Offer Letter
Open Positions
- International E-commerce Customer Support
- Email & Live Chat Support
- Non-Voice Support
- Back-Office Operations
- Client Coordination
Key Responsibilities
- Provide professional customer support through Email & Live Chat for international e-commerce clients.
- Resolve customer queries and concerns efficiently and professionally.
- Assist customers with product information, order tracking, returns, and related queries.
- Maintain accurate records of customer interactions in CRM/system.
- Coordinate with internal teams to ensure timely resolution and enhance service quality.
- Handle multiple customer interactions while maintaining accuracy and service standards.
Candidate Requirements
- Excellent written and verbal English communication skills – Mandatory
- Valuable typing speed and computer proficiency.
- Strong customer-service and problem-solving skills.
- Ability to handle multiple customer queries simultaneously.
- Basic understanding of e-commerce and online shopping processes.
- CRM knowledge will be an added advantage.
- Willingness to work in rotational shifts, including weekends and holidays.
- WhatsApp cv - (phone hidden)