- Candidate should be with strong logical capabilities,analytical and problem-solving skills . Good knowledge of MS Office and familiarity with relevant computer applications . .
- Calling Insurance Company on behalf of Doctors / Physician for claim status
- Receiving patients calls i.e. Appointment Scheduling, re-scheduling or cancellation and any other concerns.
- Follow-up with Insurance Company to check status of outstanding claims
- Handle Inbound and Outbound calls
- Handle out-bound call to resolves patient billing issues
- Solid knowledge in Patient calling
- Ensure deliverable adhere to quality standards
- Work cohesively in a team setting, Assist team members to achieve shared goals
- Communication / Issue escalation to seniors if there is any in a timely manner
Skills
- Candidate should be with strong logical capabilities, analytical and problem-solving skills
- Good knowledge of MS Office and familiarity with relevant computer applications