15 Oct
|
Cellotape Industries
|
Ludhiana
15 Oct
Cellotape Industries
Ludhiana
We are looking for a Customer Support/CRM Executive with excellent communication skills to handle customer interactions over phone calls and provide exceptional customer service.
- EligibilityRegular Graduate (Mandatory)
- Minimum 60% marks in 10th, 12th, and Graduation
- Minimum 1 year of experience in Customer Support, CRM, Customer Care, or Telecalling
- Age: 24–32 years
- Knowledge of Tally will be preferred
- Key ResponsibilitiesHandle inbound and outbound customer calls professionally.
- Resolve customer queries and complaints effectively.
- Communicate confidently with customers without hesitation.
- Provide quick, accurate, and effective responses and solutions to customer concerns.
- Maintain positive customer relationships through courteous and professional communication.
- Follow up with customers regarding orders, payments, and service requests.
- Coordinate with internal teams for timely issue resolution.
- Maintain accurate customer records and prepare daily reports.
- Required SkillsExcellent communication and customer handling skills.
- Confident while speaking with customers and able to think on their feet.
- Solid problem-solving ability with a focus on providing quick and effective solutions.
- Professional telephone etiquette.
- Basic knowledge of MS Excel, MS Word, and Email.
- Ability to multitask and work in a fast-paced environment.
- Tally knowledge will be an added advantage.
- Only candidates meeting the eligibility criteria will be considered. Immediate joiners are preferred.
Location: Rajguru Nagar
Salary: ₹15,000 – ₹20,000 per month
Only candidates meeting the eligibility criteria will be considered. Immediate joiners are preferred.
📌 CRM Executive (Ludhiana)
🏢 Cellotape Industries
📍 Ludhiana