Voice Process (Bengaluru)

Voice Process (Bengaluru)

15 Oct
|
Propoint Manpower Services Private
|
Bengaluru

15 Oct

Propoint Manpower Services Private

Bengaluru

Job Role: Voice Process.

Qualification: Any Degree

Languages Required: Hindi & English

Experience: Freshers / Experienced candidates can apply.

Job Responsibilities:

- Handle customer calls and provide accurate information and assistance.

- Understand customer queries and resolve issues professionally.

- Make outbound/inbound calls as per business requirements.

- Maintain proper communication and customer records.

- Follow company processes, quality standards, and call-handling guidelines.

- Achieve assigned daily/weekly performance targets.

- Escalate complex customer issues to the concerned team when required.

Required Skills:

- Good verbal communication skills in Hindi and English.

- Valuable listening and interpersonal skills.

- Customer-focused attitude.

- Basic computer knowledge.

- Ability to handle customers professionally.

- Willingness to work in a target-oriented environment.

📌 Voice Process (Bengaluru)
🏢 Propoint Manpower Services Private
📍 Bengaluru

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