We’re currently seeking a skilled customer support executive to help us provide top-notch service to our customers.

Your daily responsibilities will include addressing customer inquiries and resolving issues. You will be at the forefront of ensuring that our customers have a positive experience and their concerns are handled promptly. If you are a customer-oriented skilled, passionate about providing outstanding customer support, we encourage you to apply for this position.

Your tasks :-

- Provide step-by-step guidance to customers to resolve issues or navigate products or services.
- Respond to customer inquiries through various communication channels, including phone, email and live chat.




- Address customer feedback and concerns with empathy and professionalism.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Handle a high volume of customer contacts while maintaining quality service.
- Identify common customer issues and suggest improvements to enhance the customer experience.
- Keep accurate records of customer interactions using our customer support software.
- Contribute to the development of customer support materials and resources at the firm.
- Should be comfortable for data entry work as well.

📌 Customer Support Executive (Ranchi)
🏢 The Trading Femme
📍 Ranchi