- Customer Enquiry ManagementReceive and respond to customer enquiries through calls, emails, and other channels.
- Record enquiries and forward them to the concerned sales executives.
- Follow up with customers regarding elevator requirements and project details.
- Quotation PreparationPrepare and send quotations for elevators based on customer requirements.
- Coordinate with the technical and sales teams for pricing and specifications.
- Follow up on submitted quotations and maintain quotation records.
- Sales Team CoordinationCoordinate with Business Development Managers (BDMs) and sales executives.
- Schedule customer meetings, site visits, and follow-up calls.
- Track daily sales activities and update the sales pipeline.
- Order ProcessingPrepare and maintain sales order documentation.
- Coordinate with engineering, production, installation, and service departments.




- Track order status and communicate updates to customers.
- Documentation and ReportingMaintain customer databases, enquiry registers, quotation records, and order files.
- Prepare daily, weekly, and monthly sales reports.
- Update CRM software and Excel records.
- Customer Relationship ManagementMaintain skilled relationships with customers.
- Follow up on pending enquiries, quotations, and purchase orders.
- Support the resolution of customer queries by coordinating with relevant departments.
- Payment Follow-upCoordinate with customers and the accounts department regarding pending payments.
- Track payment milestones and share updates with the sales team.

📌 Sales Coordinator (Hyderabad)
🏢 ROSH ELEVATORS PRIVATE
📍 Hyderabad