Job title: VP Human Resources

Location: Pune (Baner)

Job type: Fulltime

Scope: US Region (Primary) and India - Full HR Ownership

Schedule: Monday - Friday (6.00 PM IST to 3.00 AM IST) (Evening Shift)

About

Rely Services Inc. is seeking a seasoned and dynamic Vice President Human Resources to lead and own the entire HR function across US (Primary) and India operations. Reporting directly to the CEO, this is a high-impact leadership role that demands both strategic vision and hands-on execution. The VP - HR will be the driving force behind building a performance-driven culture, enabling business growth through people excellence, and ensuring that Rely Services attracts, develops, and retains world-class talent

Responsibilities:

Human Resource Management

- Own end-to-end HR strategy aligned with business objectives, covering both US (Primary) and India geographies.
- Design, implement, and continuously refine HR policies, processes, and frameworks.
- Serve as a strategic HR business partner to the CEO and senior leadership team.

Talent Acquisition & Development

- Drive a robust talent acquisition strategy to attract high-caliber professionals at all levels.
- Build learning & development frameworks that foster continuous growth, leadership pipeline, and skill upgradation.
- Lead campus and lateral hiring programs across India and the US.

Talent Engagement & Retention

- Champion employee engagement initiatives that strengthen a sense of belonging, motivation, and purpose.
- Design and execute retention strategies to reduce attrition and sustain organizational stability.
- Monitor engagement metrics and translate insights into meaningful action plans.

Performance Management

- Establish and institutionalize a performance-driven culture through robust goal-setting, continuous feedback, and appraisal frameworks.
- Ensure performance metrics are measurable,



transparent, and consistently linked to business outcomes and rewards.
- Coach and guide managers to build high-performing, accountable teams.

Succession Planning & Organization Development

- Identify critical roles and develop talent pipelines through structured succession planning.
- Lead organization development initiatives including restructuring, capability building, and change management.
- Design competency frameworks and career progression models to support long-term workforce planning.

Stakeholder Management

- Build trusted relationships with leadership across India and US — influencing decisions, driving alignment, and managing expectations effectively.
- Collaborate cross-functionally with Finance, Operations, and Technology to ensure HR solutions enable business growth.
- Act as an advisor and confidant to senior stakeholders on all people-related matters.

Qualifications & Experience

- MBA / PGDM in Human Resources or equivalent from a reputed institution.
- 15+ years of progressive HR experience with at least 5 years in a senior leadership capacity.
- Proven experience managing HR for both India and US-based employees in a mid-to-large organization.
- Strong background in BPO, IT Services, or a similar quick-paced, people-intensive industry is preferred.

Core Competencies

- Extensively experienced in US HR Operation & Payroll is must.
- Deep expertise across the full spectrum of HR: HRM, Talent Development, Engagement, Performance, Succession, and OD.
- Demonstrated ability to build and sustain a performance-driven culture at scale.
- Strong analytical mindset — data-driven in decision-making, workforce planning, and HR reporting.
- Exceptional stakeholder management and executive communication skills.
- Ability to navigate cultural nuances across India and the US.
- Hands-on leader who can think strategically and execute operationally.

📌 Vice President Human Resources Operations (Pune)
🏢 Pillar It Services
📍 Pune