Should have an experience in handling US Payroll Garnishments (Set-up Payments)

Should have interacted with Client Leadership authorities

Experienced in handling client escalations

Should have excellent communication skills to interact with the client

Should be a self-driven person

Experience in allocating the inputs and get things completed within the specified timeline

Preparing and sharing reports with the client and internal stakeholders

SOP writing process flow creation

Prior transition experience is an added value

Experienced in Workday

Time Labor exceptions

Payroll processing, Gross to net validation

Tax setup, validation and reconciliation

Garnishment processing and validation

Respond to payroll inquiries (Calls and Emails)

GL reconciliation, journal entry preparation and posting

Recognize a Non-standard situation and alert Team Manager.



Evolve a solution in consultation with the reporting officers. Support team by providing solutions in complex situation.

Manage Team queries in a scientific and systematic manner SOPS, FAQ s, system etc.

Quality Control and Quality Audits for team performance To own and maintain changes to relevant Process Documentation, Training and Certification Modules

Demonstrate an ability to train associates in the Domain. Train current joiners administering certification

Ability to interact with clients

Work on higher complexity areas and perform additional responsibilities such as reporting of MIS, and query management.

Responsible for a team of SPE and SME

Adhering to Client SLA and KPI s

📌 US Payroll Professional (Kavaratti)
🏢 Han Digital Solution
📍 Kavaratti