Key Responsibilities The role involves a range of crossfunctional and technical responsibilities hence a good working knowledge of IT concepts to effectively contribute to the environment and release management activities To understand the release cycles within GPE and aligned testing associated with it
Release deployment on various environments
Automation initiatives implementation required for the stable functioning of the environments like healthchecks monitoring
Triage and escalate High priority Incidents to get focused resolutions
Reduce overall downtime for endtoend testing by identifying opportunities in environment upgrades
Communicate with regionalcountry project teams technical leads and Asset teams
Drive root cause analysis with involved teams
Analyze issues monthly and run continuous improvement cycles for incidents
Raise engagement with partner application other teams to facilitate the issue resolution
Engage and drive resolution where necessary aiding support to SMEs from application teams to facilitate resolution
Report updates for ongoing issues to stakeholders including exec level management Communicate technical information clearly simply and concisely
Infrastructure Management activities which comprise of critical vulnerability fixing OSDBMQ patching certificate renewals etc
Key skills Required
Good understanding of environment management with hands on experience of managing large size projects
Must have strong UNIX and shell scripting experience
Strong Unix Shell Script with SQL along with DevOps CICD tools Infra Domain
Experience of DevOps tools like Jenkins GITHUB etc
Experience of deployment change pipelines like CI CD
Positive understanding of the Payment schemes and e2e flows for US scheme payments
Strong communication skills verbal written and presentation of complex information and data
Stakeholder Management skills
Shift requirement
It will be a support role so we will need the candidate to be able to work in shifts Morning Evening
Weekend support would be on ROTA basis
If you have any queries or need further details please let me know