Job highlights

- You will be required to attend customer calls and describe them about our properties and convert them to bookings

- Diploma,Graduates,Post Graduates . 01-03 years of experience in the hospitality domain

We are looking for energetic Travel Consultants to attend a large amount of inbound customer enquiries and convert them to successful check-ins. You will be required to attend customer calls and describe them about our properties and convert them to bookings. Also, you will be responsible for payment follow-ups and booking follow-ups. Your contribution will help enhance our sales and customer satisfaction.

Designation: Travel Consultant

Qualifications:

- Diploma, Graduates, Post Graduates

- 01-03 years of experience in the hospitality domain.





- Excellent command over English

Responsibilities

- Manage large amounts of incoming calls (Average 50 calls in a day)

- Manage incoming service calls.

- Identify and assess customers’ needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid, and complete information about our holiday homes

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

📌 Travel Consultant (Kozhikode)
🏢 VOYE HOMES
📍 Kozhikode